Job Descriptions and Responsibilities
Creating a process-impelled workflow for Call center and telemarketing and leading follow-up and qualification.
Developing call scripts for telemarketer and call center's use with lead generation and qualification.
Creating team compensation structure and performance metrics.
Supervising telemarketers in persuading the customers to buy the organization's products and services.
Managing call center team to satisfy customers.
Overseeing staffs to achieve the company's target.
Interfacing closely with sales department to ensure alignment.
Using data driven examines to optimize telesales and telemarketing operations.
Managing customer relationships.
Qualifications
Bachelor's degree or higher in any related field.
At least 3 year experience in telemarketing field (management level).
Background in similar business would be advantaged.
Good command in English.
Contact Address
Recruitment Center
Central Retail Corporation Ltd.
Central Silom Tower 2thFloor
306 Silom Road, Suriyawongse,
Bangrak, Bangkok 10500
Tel.: 02-101-8000 # 8101
E-mail: BuThammajak@central.co.th
Website : http://www.centralretail.com
Creating a process-impelled workflow for Call center and telemarketing and leading follow-up and qualification.
Developing call scripts for telemarketer and call center's use with lead generation and qualification.
Creating team compensation structure and performance metrics.
Supervising telemarketers in persuading the customers to buy the organization's products and services.
Managing call center team to satisfy customers.
Overseeing staffs to achieve the company's target.
Interfacing closely with sales department to ensure alignment.
Using data driven examines to optimize telesales and telemarketing operations.
Managing customer relationships.
Qualifications
Bachelor's degree or higher in any related field.
At least 3 year experience in telemarketing field (management level).
Background in similar business would be advantaged.
Good command in English.
Contact Address
Recruitment Center
Central Retail Corporation Ltd.
Central Silom Tower 2thFloor
306 Silom Road, Suriyawongse,
Bangrak, Bangkok 10500
Tel.: 02-101-8000 # 8101
E-mail: BuThammajak@central.co.th
Website : http://www.centralretail.com
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